Consumers are increasingly turning to artificial intelligence chatbots for health information, a new report from Rock Health says. Thirty-two percent of respondents in the 2025 Consumer Adoption of ...

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow up ...

Use escalation trigger words. Say “agent,” “representative,” “billing issue,” or “legal concern” — then stop talking so the system flags your request for a human. Keep responses short and direct. Long ...

Experts on adolescent psychiatry and psychology say it’s important to have open and continuous discussion with kids about their use of artificial intelligence and AI chatbots. Parents should set ...

Data science was once locked inside research labs and tech giants with deep pockets. Today, it runs quietly inside tools that ...

Here’s the question nobody’s asking but everybody should be: When you ask an AI for the truth, whose truth are you getting? Researchers at MIT, the University of East Anglia and a dozen other ...